About the role
Role description: You possess excellent business & application knowledge in the Oracle ERP Cloud F&P domain, (e.g., AP/AR/GL/Tax/Procurement etc.). You have proven experience in a BAU environment supporting a global business while leading the team responsible for Incident & Problem resolution.
What You’ll Own:
* Leading the team responsible for problem resolution including line management responsibilities to junior team members within the BAU team
* Follows Problem Management Methodology responsible for the complete lifecycle of problem records including problem identification & qualification, root cause analysis, permanent resolution management, proactive problem management, known error & knowledge management, governance & reporting as well as stakeholder communication.
* End to end ownership of Oracle Quarterly and Monthly Oracle Upgrades within F&P Domain
* Manages deployment activities in lower environments
* Able to prioritize the workload and deliver as per deadline.
Role accountabilities:
Collaboration:
* Collaborates and communicates with Domain Service Manager, FSMs, and Tech Lead
* Engages with Key Stakeholders such as BPOs, BPEs, KBUs, and EU’s.
* Collaborates with OOO team and member of Design Authority
* Collaborates with OEA Data, Infrastructure and Integrations team and OOO Technical Solution Managers to ensure technical landscape adheres to standards.
Applications Enhancement & Continuous Improvement:
* Accountability on the Opt-Ins on upgrade releases; Make sure that these are added to the product backlog and collaborate with minor CI lead for delivery
* Participate in functional design work as assigned. Reviews approach with the POs and performs fit/gap analysis as assigned.
Key Shared Accountabilities:
* Partnership with other OEA Lanes, Teams, and OOO Domains to exceed business expectations.
* Oracle Quarterly Update testing with OOO Test Manager and KBUs.
* Accountability on Oracle SOPs and locally created KBAs to accelerate problem resolutions
Qualifications & Experience:
The ideal candidate should:
* Strong knowledge of end-to-end finance business processes and the ability to find solutions to meet business requirements.
* Experience in the Oracle Cloud core finance & procurement modules
* Experience with Azure Dev/Ops / Helix
* Understanding of problem management
* Ability to work on Continuous Improvement & business projects when needed.
* Ability to create proposed solution designs.
* Excellent communication skills.
* Ability to work in a fast-moving environment with Global stakeholders.
* Knowledge of Oracle integration Cloud / SQL / OTBI / BI Publisher advantageous.
Required Qualifications:
* Bachelors degree or equivalent work experience & practical knowledge.
* 7+ years of proven experience as an Oracle Cloud Finance.
* Agile/ CI Frameworks
* Demonstrated technical aptitude and attention to detail.
Preferred Qualifications:
* 5+ years of hands-on Oracle finance configuration/development.
* Experience in agile delivery frameworks/methodologies.
* Experience in managing incidents/problems.
* Oracle Cloud Certification.
* Experience in designing/delivering changes/solutions in an Oracle landscape for a global organization.
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.